Terms of Payment
 a 25% VAT is added to all purchases made in Denmark. Izabel Camille accepts the following payment options:

  • Dankort
  • VISA
  • Eurocard/Mastercard

In respect of credit cards, the amount will be withdrawn from your account at the day of shipping from Izabel Camille.

Return Policy

We have a returns policy of 14 days. This means you can send any unworn item ordered back to us within 14 days of the order being received.  The item must be returned in the original box. You are responsible for all return shipping costs.

Complaints

We replace a defective or damaged item or refund your purchase price on the item at your request. Defective or damaged items must be returned to Izabel Camille and a return note filled out with a description of the damage or defect as soon as it is discovered.

Please allow 5 - 10 business days from our receipt of the return items for processing your claim. Kindly allow 3 - 5 business days for the return credit to post to your account from the date your return is processed.
Within 14 days of delivery, you may exchange or return Izabel Camille jewellery. When exchanging or returning the jewellery the items must be unused and undamaged in any way. When returning jewellery please include your name, address and the number of your invoice.