Shipping
Orders generally ship within 2 - 5 business days from the time the order is placed.

Within Denmark shipping is free when using GLS. Shipping to any country within the EU we charge EUR 20,00 and outside EU countries we charge EUR 40,00 for shipment with UPS.

Orders delivered to a country outside the EU will not include Danish VAT (25%). You will have to pay VAT according to the local regulations in the country of destination.

Payment
We accept the following credit cards:

  • Dankort
  • VISA
  • Eurocard
  • Mastercard

Return policy

We have a return policy of 14 days. This means you can send any unworn item ordered back to us within 14 days of the order being received. The item must be returned in the original box. You are responsible for all return shipping costs.

Complaints
We replace defect or damaged items, or refund your purchase price at your request (as long as the package has been returned within 14 days). Defect or damaged items must be returned to Izabel Camille, and the enclosed return note must be filled out with a description of the damage or defect as soon as it is discovered.

Return address:
Izabel Camille ApS
Slotsgade 65B
DK-3400 Hillerød
Denmark

Please allow 5 - 10 business days from our receipt of the return items for processing your claim.

Disclaimer
We reserve the rights for all errors and omissions that may occur on the website and for changes on the website, brochure and other marketing materials regarding prices and photo material. Izabel Camille is not to be held responsible for any faults that may occur on the website.